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Failure of Software Vendor to integrate CRM System

Provided expert testimony in connection with damages resulting from the alleged fraud, misrepresentations, and breach of contract from the failure of a software vendor to properly integrate a customer relationship management (CRM) system for a $2.5 billion revenue provider of integrated enterprise communication services. Valuation analysis included projected sales revenue and related costs savings lost from the failure to complete the implementation. Determined other additional hardware and software license fees and out-of-pocket costs associated with the failed implementation.